Privacy Policy

Last Updated: [Insert Date]

At Pet Dog Supplies Shop (“we”, “us”, or “our”), we value the trust our pet parents place in us when shopping for their furry family members. Just as we carefully select chew-proof beds and durable bowls for your dogs, we’re committed to protecting your personal information with the same level of care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dogsuppliesfrisco.com.

1. Information We Collect

We collect information that helps us provide you with premium pet products and a seamless shopping experience:

• Personal Information: When you make purchases of automatic feeders, beds, or grooming supplies, we collect your name, email address, shipping address, payment information, and phone number.
• Account Information: If you create an account, we store your login credentials and preferences to make reordering treats or accessories easier.
• Browsing Information: We collect data about the products you view, your device information, and IP address to improve our website and product offerings.
• Communication Data: When you contact our customer service about products like car accessories or bath supplies, we keep records of those interactions.

2. How We Use Your Information

We use your information responsibly to enhance your shopping experience:

• To process orders for premium pet products and provide customer support
• To personalize recommendations for items like bolster beds or automatic feeders based on your browsing history
• To improve our website and product selection (like our collection of durable bowls and chew-proof barriers)
• To send order confirmations, shipping notifications, and (with your consent) promotional offers
• To prevent fraud and enhance security, similar to how our products prioritize your pet’s safety

3. Data Sharing and Disclosure

We treat your data with the same care we’d want for our own pets:

• Service Providers: We share necessary information with trusted partners who help with payment processing (like Visa, MasterCard, and PayPal), shipping carriers, and website maintenance.
• Legal Requirements: We may disclose information if required by law or to protect our rights, similar to how our products protect your pet’s wellbeing.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, but will remain protected under this policy.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement security measures as robust as our premium pet products:

• Military-grade 256-bit SSL encryption for all transactions (the same technology used by banks)
• Secure servers with strict access controls
• Regular security audits and monitoring
• We never store full payment card details on our servers

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor their accounts.

5. Your Rights and Choices

You have control over your information, just as you control your pet’s care:

• Access & Correction: You can review and update your account information at any time
• Data Deletion: You may request deletion of your account information, subject to legal requirements
• Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe” or contacting us
• Do Not Track: Our website currently doesn’t respond to “Do Not Track” signals

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic functions like adding items (like beds or bowls) to your cart
• Performance Cookies: Help us understand how customers use our site to improve our product offerings
• Advertising Cookies: Allow us to show relevant ads for products like automatic feeders or grooming supplies

You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We don’t knowingly collect personal information from children, just as our products are designed for pet parents.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product lines with new beds, accessories, and feeders. The updated date will be posted at the top of this page.

10. Contact Us

Thank you for trusting Pet Dog Supplies Shop with both your pet’s needs and your personal information. We’re committed to protecting both with the highest standards of care.